Sophia, determined to save her family, seeks the help of local paranormal experts, who reveal the dark history of the music box and Malachi's involvement with the occult. They also warn Sophia that Jack's powers grow stronger with each passing day and that they must find a way to stop him before it's too late.

As the night wore on, people passing by the shop reported hearing the unearthly laughter and music, which seemed to seep from the box like a dark, sonic force. Some claimed to have seen the jack figure, its eyes aglow, peeking out of the shop window like a malevolent specter.