| User-reported query | Actual device | |--------------------|----------------| | “10161 oo 244 ftp” | ICC ETH-200 with serial #10161, asset tag 244 | | “10161oo244” | Mis-read barcode: 101610244 (Digi One IAP FTP server) | | “ICC ftp server 10161” | ICC part number 10-161-0244 – firmware update via FTP |